AmQue

•  A smart collection management system integrated with

     AI & GenAI capabilities for performance uplift

•  Readily integrated with omni channels: auto dialer,

     chatbot, app, sms, email, letter systems

•  End-to-end functions covering pre-delinquent to recovery,

     call to mobile, in-house to agency collections

•  Highly flexible and zero-code based strategy configuration

     able to implement most sophisticated strategies

AI Collection System

Bytork

Decision Engine & AI Platform

•  The most versatile enterprise-wide platform that can automate

     all decisions across customer originations, account management,

     and collection functions

•  Out-of-the-box system solution fit for financial services and

     consumer facing industries

•  Empower business users to configure decision rules without

     writing any codes and effect changes on the fly

•  Embedded data transformation, AI predictive model development

     and deployment capabilities

•  Capable of real time and batch processing in microservice system

     environment

AmQueGPT

Robotic Collection System

•  LLM driven AI robots acting as text/voice based collectors and

     knowledge based customer care agents

•  Highly effective in repayment negotiation, significantly improve

     overall productivity and costs efficiency

•  Collection result summarized and digitized to drive next action

•  Compliant to client's collection policy and regulatory standard

AmQueBDP

•  A platform for digitization of operation management based

     on AmQue big data

•  Suitable for large scale operation, complex strategy, and/or

     COE management approach

•  Smart algorithm to automatically analyze root causes of roll

     rate variance with actuarial accuracy

•  Tracking of champion/challenger effects on the fly with

     precision for timely evaluation

Collection Big Data Operation Mgt Platform

Milotea

Online Customer Relationship Mgt System

•  A result driven CRM system for app based online marketing

     & sales campaigns

•  Visualization of business & campaign levels KPIs against

     monthly and annual targets

•  User self-configurable campaigns, events, and collaterals

     for online operations

•  Seamless API integration with frontend App and other

     enterprise systems

MiQue

•  An omni-channel system for outbound telesales operations

•  User self-configurable campaign strategies for highly

     automated operation management

•  Value maximization of call list resources

•  Full customer interaction history across all contact channels

     for service quality

Telesales Management System